All orders are final once they have been processed through the checkout. Unfortunately, no further changes can be made to your order once processed including and not limited to; removing and/or adding items to your order, combining orders or cancelling your order.
Please ensure all details on your order are correct before confirming your checkout. In particular, we recommend double-checking your email address, delivery address and the acceptance, and accuracy, of promotional codes.
We are sincerely apologetic that there is a concern with your order. Please contact our friendly Customer Care for personalised support. (Please quote your order number with your inquiry)
Yes, we offer product exchanges and returns.
As stated in our Refund Policy, you can contact us by the Return and exchange form here within 7 days after arrival of the product.
Also we accept returns and exchanges by email as well.
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Delivery details will be provided in your confirmation email.